PRIVACY POLICY
At Wellness Creative, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our web design services.
1. Information We Collect
We may collect the following types of personal information when you interact with us:
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Contact Information: name, email address, phone number, business name
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Project Information: details you provide when requesting quotes or consultations
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Payment Information: only if billing occurs, and only through secure third-party processors (e.g., Stripe, PayPal)
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Technical Information: IP address, browser type, device data, referral pages, and cookies for analytics and performance
2. How We Use Your Information
Your personal information may be used to:
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Respond to inquiries or requests for quotes
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Deliver web design and related services
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Process payments and send invoices
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Send emails or newsletters (you can unsubscribe at any time)
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Improve our website and user experience
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Comply with legal or regulatory requirements
We do not sell or rent your personal data to third parties.
3. Legal Basis for Processing (GDPR Compliance)
If you are located in the European Economic Area (EEA), we process your personal information under the following legal bases:
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Your consent
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Fulfillment of a contract (e.g., when you hire us)
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Legitimate interest, such as improving our services
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Compliance with legal obligations
4. Data Sharing and Third Parties
We may share your data with trusted service providers who help us operate our business, including:
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Website hosting providers
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Payment processors
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Analytics services (e.g., Google Analytics)
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Email marketing platforms (e.g., MailerLite, ConvertKit, etc.)
All third parties are required to maintain the confidentiality of your information and comply with applicable privacy laws.
We may also disclose your information if required by law or to protect our rights.
5. Your Rights
Depending on your location, you have the right to:
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Access the personal information we hold about you
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Request correction or deletion of your data
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Withdraw consent at any time
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Object to or restrict certain processing activities
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File a complaint with a regulatory authority
To exercise any of these rights, contact us at: reneegadboisdesigns@gmail.com
6. Cookies and Tracking Technologies
We may use cookies and similar technologies to improve website performance and understand how visitors interact with our site.
You can control or disable cookies through your browser settings.
7. Data Retention
We retain your personal data only for as long as necessary to:
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Fulfill the purposes outlined in this policy
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Meet legal and accounting obligations
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Resolve disputes and enforce agreements
8. International Data Transfers
If you are accessing this website from outside Canada, your information may be transferred to, stored, and processed in Canada or other countries where our third-party service providers operate.
We ensure that such transfers comply with applicable laws and that your data remains protected.
9. Data Security
We implement appropriate technical and organizational measures to safeguard your personal information. However, no method of internet transmission is 100% secure.
10. Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect data from minors.
11. Compliance with Canadian and International Laws
This Privacy Policy complies with:
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PIPEDA (Personal Information Protection and Electronic Documents Act – Canada)
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GDPR (General Data Protection Regulation – EU/EEA residents)
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CPRA/CCPA (California Consumer Privacy Act & California Privacy Rights Act – California residents)
We will update our practices as needed to reflect evolving regulations.
12. Updates to This Privacy Policy
We may update this policy from time to time. The most current version will always be available on our website. Your continued use of the site constitutes your acceptance of any changes.
13. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us at:
Wellness Creative
Email: reneegadboisdesigns@gmail.com
Website: www.wellnesscreative.ca